2021 SUSTAINABILITY REPORT
Shaping the future responsibly
MATERIALITY ANALYSIS
In the 2021 Sustainability Report we adopted a new process to identify the material issues for our responsible operation. We ranked the material issues we identified based on their level of impact on the overall business performance of Alpha Bank, as well as on the economy, society and environment. Furthermore, we also took into account our policies, actions and the results of existing practices.
Our stakeholders and senior management executives were involved in the process, in line with best practices (GRI Standards) and the double materiality approach. A total of 4,216 representatives from all stakeholder groups participated in the materiality analysis process, through an online questionnaire.
The methodology and final analysis were presented to the Corporate Governance, Sustainability and Nominations Committee prior to approval by the Executive Committee.
In the 2021 Sustainability Report we adopted a new process to identify the material issues for our responsible operation. We ranked the material issues we identified based on their level of impact on the overall business performance of Alpha Bank, as well as on the economy, society and environment. Furthermore, we also took into account our policies, actions and the results of existing practices.
Our stakeholders and senior management executives were involved in the process, in line with best practices (GRI Standards) and the double materiality approach. A total of 4,216 representatives from all stakeholder groups participated in the materiality analysis process, through an online questionnaire.
The methodology and final analysis were presented to the Corporate Governance, Sustainability and Nominations Committee prior to approval by the Executive Committee.
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A
- Customer privacy and data security
- Corporate governance
- Innovation and digitalization
- Business ethics and compliance
- Long-term financial and business resilience
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B
- Support for green/low-carbon investments
- Risk management
- Health, safety and well-being
- Talent management
- Integration of ESG criteria in financing
- Transparency
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C
- Support for the community
- Diversity and inclusion
- Financial inclusion
- Responsible procurement and outsourcing
- Human rights
- Operational carbon footprint
Important impact issues for which we have adopted initiatives and set target are located in the outer layers. The closer an impact issue to the centre of the graph, the more actions we take to improve our performance.