MARKET

We help in the recovery of the market by extending financing to businesses and major projects. Aiming to reinforce accessibility to our services and digital networks, we bring digital transformation to the core of our operations.

AT A GLANCE

Branches accessible to people with mobility difficulties
201
Monetary transactions through digital networks
93%
Branches with digital corners
160
Increase in businesses using Alpha e-Commerce
28%

SUPPORTING BUSINESSES AND LARGE PROJECTS

We focus on reinforcing entrepreneurship and getting back on a growth track through financing solutions that will help the Greek economy recover.
Financing to businesses (in billion €)
Distribution of project financing 2019-2021
Project financing 2019-2021 (in million €)
Financing to businesses (in billion €)
Distribution of project financing 2019-2021
Project financing 2019-2021 (in million €)

ACCESSIBILITY AND CUSTOMER SERVICE

We facilitate access to our branches and ATMs for people with disabilities and residents living is sparsely populated regions across Greece.
Accessibility to branches and ATMs
Branches with digital corners
Accessibility to branches and ATMs
Accessibility to branches and ATMs
Branches with digital corners

DIGITAL TRANSFORMATION IN OUR NETWORKS

We offer all the more of our customers the opportunity to carry out banking transactions remotely by using our digital networks and related apps.
Digital transactions
Mobile transactions
Digital transactions
Mobile transactions
Mobile transactions

INNOVATIVE APPLICATIONS

We stood out for our advanced digital apps, which signal the future of banking, bringing the bank to your mobile for transactions on the move.
Mobile Excellence Awards 2021

Gold Award

for myAlpha Mobile and opening a first account online, in the “Integration of Mobile in a Multi-Channel and Omni-Channel Strategy” category

Gold Award

for myAlpha Mobile and opening a first account online, in the “Mobile Digital Transactions” category

Gold Award

for bizpay, in the “New Business Services through Mobile” category

Bronze Award

for myAlpha Wallet, in the “UI/UX” category

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