• Terms of use

Alpha Services and Holdings (hereinafter ‘’The Company’’ offers the visitor/Internet user of its website www.alphaholdings.gr, the opportunity to be informed about the Company and about Alpha Bank Group. Please, carefully read the following Terms of Use.

The use of this website constitutes unconditional and full acceptance of the Terms of Use, which apply to all the contents thereof. In case of disagreement with the Terms of Use, the visitor/user must leave the website and refrain from further use thereof.

The visitor/user of the website www.alphaholdings.gr has studied, understood, and fully accepted the following terms and acknowledges that he is bound by them during all his visits. The Company is entitled to amend these terms, at any time and without prior notice, by publishing the relevant amendments in its website. After such amendments, the use of this website shall constitute acceptance of the mentioned amendment.

A. Intellectual and Industrial Property Rights

All the contents of the website, including but not limited to trademarks, brand names, texts, news, photographs, pictures, provided services, is property of the Company and subject to the relevant national and international statutory provisions, on Intellectual and Industrial Property, notwithstanding any third party protected rights.

Therefore, the modification, publication, transmission, transfer, reproduction, distribution, presentation or use in any other manner whatsoever of the content of the website for commercial or other purposes, in whole or in part, is prohibited without prior written permission of the Company. Exceptionally, the individual copying, printing, or storing of the aforementioned information is allowed for personal use of the visitor, provided that it will be accompanied by an express and distinct reference to its originating source and that it will not be used for commercial or other purposes. 

B. User Conduct

The website www.alphaholdings.gr must be used exclusively for lawful purposes and in a manner that does not limit or impede the use by others. The visitors/users of the website must comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications and to avoid any unlawful and abusive conduct that could affect the other visitors/users or cause damage or malfunctions to the website and consequently to the Company.

If the Company is involved in any dispute or is required to indemnify a third party of any nature whatsoever, for reasons related to a breach of the visitor’s/user’s obligations, the visitor/user shall be held liable to indemnify the Company for the said reason. 

C. Links to third party websites

The users/visitors may be directed from www.alphaholdings.gr to third party websites with relevant links (links, hyperlinks, banners). The content of said websites is provided under the exclusive responsibility of the owners thereof. The Company does not guarantee their availability and cannot be held liable for the content, the accuracy, legality, completeness, timeliness of the information, as well as the quality and the characteristics of the products or services that are available in the aforementioned websites. Reference to other websites is made exclusively for the convenience of the visitors/users and it does not establish, in any case whatsoever, any form of commitment or guarantee, encouragement or endorsement of the Company related to the content or the quality of the provided services.

D. Limitation of liability 

The Company, without guaranteeing and thus without being liable, makes every possible effort to ascertain that the information included on the website www.alphaholdings.gr is complete, accurate, up to date and clear. However, the Company in no case whatsoever, including the event of negligence, shall be held liable for errors, omissions or any insufficiency of the information, for delays or interruptions or inability to transmit information or for any damage caused to the visitor/user from the use of said information.

The content of this website does not constitute financial, legal or other advice, encouragement or prompt to conduct an investment or other activity, and the Company shall not be held liable for the use of the website by the visitors/users that act under their own free will.

E. Website Security

Access to the website is granted by the Company upon visitor/user’s initiative.

Availability of the required equipment (e.g., personal computer), software, telecommunication equipment as well as any service necessary for access to the website is the exclusive responsibility of the website visitor/user. Furthermore, the user is exclusively responsible for the protection of his system from viruses and other malware.

The Company has implemented, as far as possible, all security measures necessary for the protection of the website from viruses and other malware and monitors with security systems the access to the webpages for the prevention of attacks and other unauthorized actions, however it does not guarantee that the content of the website is free of viruses, errors and other harmful elements and shall not be held liable for any damages caused to the aforementioned equipment of the user or his software or files, as well as for any damages incurred by the user due to the aforementioned reasons.

F. Personal Data

The processing and protection of the personal data of the visitor/user of our website is subject to these Terms of Use and the provisions of European and Greek law, as described in detail in the Personal Data Protection Policy.  

We use “cookies” in our website, for many different purposes, always aiming to create a safer and more efficient environment for our visitors/users. For further information, please refer to our Cookies Policy.

G. Applicable Law - Other Terms

These Terms are governed by the laws of Greece. The Courts of Athens have jurisdiction to interpret these Terms and to resolve any disputes that may arise.

If one of the Terms is found to be invalid or is declared to be null and void, that will not affect the other Terms which will remain in effect and will apply as normal.

Request to Exercise Rights