2021 SUSTAINABILITY REPORT

Shaping the future responsibly

We have brought sustainability to the core of our strategy, contributing to shaping a new environment for banking. Aiming to integrate ESG criteria across all our activities, we promote sustainable business practices and foster effective corporate governance. The 2021 Sustainability Report reflects our actions across 3 main pillars: Environment, Market, and Society and people.

MATERIALITY ANALYSIS

In the 2021 Sustainability Report we adopted a new process to identify the material issues for our responsible operation. We ranked the material issues we identified based on their level of impact on the overall business performance of Alpha Bank, as well as on the economy, society and environment. Furthermore, we also took into account our policies, actions and the results of existing practices.

Our stakeholders and senior management executives were involved in the process, in line with best practices (GRI Standards) and the double materiality approach. A total of 4,216 representatives from all stakeholder groups participated in the materiality analysis process, through an online questionnaire.

The methodology and final analysis were presented to the Corporate Governance, Sustainability and Nominations Committee prior to approval by the Executive Committee.

In the 2021 Sustainability Report we adopted a new process to identify the material issues for our responsible operation. We ranked the material issues we identified based on their level of impact on the overall business performance of Alpha Bank, as well as on the economy, society and environment. Furthermore, we also took into account our policies, actions and the results of existing practices.

Our stakeholders and senior management executives were involved in the process, in line with best practices (GRI Standards) and the double materiality approach. A total of 4,216 representatives from all stakeholder groups participated in the materiality analysis process, through an online questionnaire.

The methodology and final analysis were presented to the Corporate Governance, Sustainability and Nominations Committee prior to approval by the Executive Committee.

  1. A
    • Customer privacy and data security
    • Corporate governance
    • Innovation and digitalization
    • Business ethics and compliance
    • Long-term financial and business resilience
  2. B
    • Support for green/low-carbon investments
    • Risk management
    • Health, safety and well-being
    • Talent management
    • Integration of ESG criteria in financing
    • Transparency
  3. C
    • Support for the community
    • Diversity and inclusion
    • Financial inclusion
    • Responsible procurement and outsourcing
    • Human rights
    • Operational carbon footprint
The impact issues which we prioritise and consider key for our strategy formation are presented at the centre of the graph.
Important impact issues for which we have adopted initiatives and set target are located in the outer layers. The closer an impact issue to the centre of the graph, the more actions we take to improve our performance.

ADOPTING THE PRINCIPLES FOR RESPONSIBLE BANKING

We harmonise our activities to the UNEP FI Principles for Responsible Banking (PRI), aiming to shape a sustainable future for all through responsible practices.

4-year action plan for implementing the PRI

September 2019
Signing of the Principles for Responsible Banking
March  2021
1st self-assessment and data publication
2022
Implementation of the Principles for Responsible Banking
September 2023
Full implementation of the Principles for Responsible Banking

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