Safeguarding rational management

With principles and values governing the entire range of our activities.

Regulating our structure and operation

The Articles of Incorporation of Alpha Services and Holdings define how the company is organised and managed.

The Internal Governance Regulation of Alpha Services and Holdings aims at regulating the structure and operation of the company. As such, it secures business integrity and transparency of business activity. It does not constitute an exhaustive reference of the principles and obligations applied by Alpha Services and Holdings under the applicable legal and regulatory framework, and is supplementary to the provisions of the Articles of Incorporation and the Hellenic Corporate Governance Code.

Setting the rules of proper conduct

Alpha Services and Holdings has adopted the Hellenic Corporate Governance Code drawn up by the Hellenic Corporate Governance Council for Companies with securities listed on a regulated market, in accordance with Article 17 of Law 4706/2020 and Article 4 of the Hellenic Capital Market Commission Decision (Decision 2/905/3.3.2021 of the Board of Directors of the Hellenic Capital Market Commission). Through the Corporate Governance Statement, which is included in a special section of the Annual Management Report for each financial year, the company discloses its compliance with the Hellenic Corporate Governance Code. 

The Code of Ethics is addressed to the Board Members of Alpha Services and Holdings, and the Group companies, general managers, senior executives and employees. Moreover, it is addressed to third parties transacting with Alpha Services and Holdings, and the advisers of the Bank and the Group companies. It safeguards transparency, proper conduct and equal treatment in all relationships.

In addition, we have established a Suppliers’ Code of Conduct  in accordance with our commitments outlined in the Corporate Responsibility Policy. The Code includes the terms of cooperation and the evaluation criteria for our suppliers in matters of corporate social responsibility.

Selecting Board Members based on merit

Alpha Services and Holdings has established a Suitability and Nomination Policy for the Members of the Board of Directors. This Policy sets out the principles and the framework for selecting, appointing, re-appointing and replacing Board Members, as well as the assessment criteria to be used.

The Remuneration Policy for Board Members aims at promoting the sustainability and long-term prospects of Alpha Services and Holdings. Moreover, it enhances transparency through describing the remuneration framework for Board Members and preparing the annual Remuneration Report.

Past Remuneration Reports:

20212020 | 2019

Variable Remuneration Framework

Alpha Services and Holdings’ Remuneration Policy Remuneration Policy sets the remuneration framework of the Company and the other Companies of its Group and applies to all Employees under a contract of dependent employment, in accordance with all applicable Laws, as in force.

Read the Explanatory Note on the Variable Remuneration Framework.

Senior Executives Severance Payment Policy

Read the Senior Executives Severance Payment Policy.

Safeguarding legality

All Alpha Services and Holdings companies follow the Whistleblowing Policy and Procedures that set the procedures for receiving, assessing and investigating reports alleging irregularities, omissions or other offences that come to the attention of employees, customers, suppliers, etc.

Alpha Services and Holdings has adopted a zero-tolerance policy towards corruption and bribery. To this end, it implements its Corruption and Anti-Bribery Policy, which includes control mechanisms for mitigating the relevant risks among its employees, suppliers and customers.